indigo-logo-page.png

Catering

Can I review your menu?

How do I place an order?

How do I know my order has gone through?

How do I edit, change or cancel my order?

How do I pay for my order?

How do I use special offers?

Is a deposit required?

Do I need to sign a contract?

Do you offer delivery or pick-up?

If I order for delivery, is there a charge?

What is return pick-up?

I am having an event. Can I order now for later? How much later?

How do I order rental, chafers, china, cutlery, glasses etc.

Are gratuities included?

How are gratuities calculated?

Do you secure permits (i.e. Health or Event Permits) for your clients?

What are your hours of Operation?

How do I contact you?

How do I change my password?

I have something to say. What do I do?

 


Can I review your menu?
Yes you can. You can view online or download our sample menu; you can also order online * Items may vary. Back to top

How do I place an order?
Go to Indigo.bm, select order catering now and place your order.
Select items from sample menu or call us for your customized menu.

How do I know my order has gone through?
You will receive a call from our catering department to confirm your order.

How do I edit, change or cancel my order?
You can call our catering hot line at (441) 533-6503. Voicemail or email, without a call back from Indigo is not accepted for cancellation. Cancellation charge may apply.Back to top

How do I pay for my order?
All online orders must be paid via credit card.
Phone-in orders and customized catering may be paid via Visa, MasterCard, Cheque and Cash.

How do I use special offers?
click on “Specials” at the top of the page,
select the Special from the list, then
enter the items related to the Special.

Note: When ordering online, you must select the Special Offer first
Items added to your cart ahead of selecting the Special, will not be recognized by the Special.
Remove the items; select the Special first, then the items.

Back to top

 

Is a deposit required?
Yes, for customized catering, a deposit is required to reserve your order.

Do I need to sign a contract?
Yes, the Rentals Contract can be downloaded online. Please CLICK HERE.

Do you offer delivery or pick-up?
Both. We can deliver Island-wide or you can pick-up.

If I order for delivery, is there a charge?
Yes. Minimum delivery charge is $30.00. Minimum delivery & return pick-up $50.00.

Back to top

What is return pick-up?
If you order any of our rentals such as a fryer, chafers, tables, linen, china, glasses etc. and we need to collect these items after your event, return pick-up will be charged.

I am having an event. Can I order now for later? How much later?
Yes. During the “Checkout” process, the system will ask “When do you want to receive your order?”

You will be able to choose from:
“As soon as possible”, or
“Delay my order”.
When selecting “Delay My Order”, you will be asked to enter your order time and date.
Choose any date or time – in future.

How do I order rental, chafers, china, cutlery, glasses etc.

Back to top

  1. Go to Indigo.bm
  2. Select Order Rentals Now
  3. And place your order

Are gratuities included?
No, gratuities are not added automatically. 

Gratuities will only be charged, when you require a server for your event.

How are gratuities calculated?
Gratuities are calculated at 17% on the total food charges.

Do you secure permits i.e. (Health or Event Permits) for your clients?
Any permits required for the event, are the responsibility of the client.

Back to top

What are your hours of Operation?
Our hours of operation are Monday to Friday, 9am -5pm; and on call on the weekends.

 

How do I contact you?
Email our Catering & Events Manager at catering@Indigo.bm or call (441) 292-6503 Ext: 3111, or (441) 533-6503.

 

How do I change my password?
Go to Indigo.bm.
Select order online
Select a cuisine, then a location.
On the Order page, click “My Account” in the top right corner.
Log in, then in the Customer contact Information section, enter you new password twice:
-  in the Password field, and -  in the Confirm password field
            Click Save.

 

I have something to say. What do I do?
If you have a comment, question, idea, complaint, or praise, we would really like to hear it. Please click “FEEDBACK” on the website and we promise to follow-up.

Back to top

 

Rentals

How do I place an order?

How do I know my order has been processed?

How do I edit, change or cancel my order?

How do I pay for my order?

How do I use special offers?

Is a deposit required?

Do I need to sign a contract?

Do you offer delivery or pick-up?

If I order for delivery, is there a charge?

What happens if the item I ordered is unavailable?

Do you provide propane gas for equipment?

Do you secure permits i.e. (Health or event permits) for your client?

What is your refund policy?

What is the Breakage policy?

How is staff rental calculated?

Can your staff move my household items?

I am having an event. Can I order now for later? How much later?

How do I contact you?

What are your hours of Operation?

How do I change my password?

I have something to say. What do I do?






How do I place an order?

  1. Go to Indigo.bm
  2. Select Order Rentals Now
  3. And place your order

How do I know my order has been processed?
You will receive a call from our rentals department to confirm your order.

How do I edit, change or cancel my order?
You can call our rentals hot line at (441) 533-6503. Voicemail or email, without a callback from Indigo is not accepted for cancellation. Cancellation charge may apply.

Back to top

How do I pay for my order?

  • All online orders must be paid via credit card.
  • All phone-in orders may be paid via Visa, MasterCard, Cheque and Cash.

How do I use special offers?

  1. click on “Specials” at the top of the page,
  2. select the Special from the list, then
  3. enter the items related to the Special.
  • Note: When ordering online, you must select the Special Offer first
  • Items added to your cart ahead of selecting the Special, will not be recognized by the Special.
  • Remove the items; select the Special first, then the items.

Back to top

Is a deposit required?
Yes, for phone-in orders, a deposit is required to reserve the item.

Equipment rentals have a $50 deposit and must have credit card on file or be paid in full prior to delivery.

Do I need to sign a contract?
Yes, the Rentals Contract can be downloaded online. Please CLICK HERE.

Do you offer delivery or pick-up?
Yes. Delivery is available Island-wide. Pick-up available from the Flatts Location.

If I order for delivery, is there a charge?
Yes. Minimum one way fee is $30.00. Minimum delivery & return pick-up is $50.00; cost varies depending on geographic location.

Back to top

What happens if the item I ordered is unavailable?
Every effort will be made to fill your order exactly as requested. If circumstances prevent Indigo Rentals from doing so; Indigo, reserves the right to upgrade the quality or find a substitute product, and client will be informed.

Do you provide propane gas for equipment?
No, Clients will be responsible for supplying their own propane gas, for the use of fryers and Grills

Do you secure permits i.e. (Health or event permits) for your client?
Any permits required for the event, are responsibility of the client.

What is your refund policy?
Your deposit guarantees our services, which include staff, equipment and vehicles which will be unavailable to be booked by others. Our refund policy is as follows:

Back to top

Number of Days
from Event

% Refund

30+

75%

15 - 29

50%

8 - 14

25%

0 - 7

0%

 

What is the Breakage policy?
Breakage fee would be applicable for missing or damaged equipment. It will be billed at replacement cost to client.

How is staff rental calculated?
Staff charges are estimated and are calculated door to door. We recommend clients add ½ hour prior to their event start time when placing their orders to allow for traffic conditions.

Can your staff move my household items?
Indigo employees are not permitted to move household items.

Back to top

I am having an event. Can I order now for later? How much later?
Yes. During the “Checkout” process, the system will ask “When do you want to receive your order?”

You will be able to choose from:
“As soon as possible”, or
“Delay my order”.
When selecting “Delay My Order”, you will be asked to enter your order time and date.
Choose any date or time – in future.

How do I contact you?
Email our Catering & Events Manager at catering@Indigo.bm or call (441) 292-6503 Ext: 3111, or (441) 533-6503.

What are your hours of Operation?
Our hours of operation are Monday to Friday, 9am -7pm; and on call on the weekends.

How do I change my password?
Go to Indigo.bm.
Select order online
Select a cuisine, then a location.
On the Order page, click “My Account” in the top right corner.
Log in, then in the Customer contact Information section, enter you new password twice:
- in the Password field, and - in the Confirm password field
Click Save.

I have something to say. What do I do?
If you have a comment, question, idea, complaint, or praise, we would really like to hear it. Please click “FEEDBACK” on the website and we promise to follow-up.

Back to top